SHIPPING, RETURNS & EXCHANGES
SHIPPING POLICY
Jim's Jigs produces and ships all product from its manufacturing facility and warehouse in Central Alberta, Canada.
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We ship via Best Method depending on the size of the order and weight. Most orders ship with Canada Post. Orders usually ship in 3-7 business days.
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We currently only accept and fill orders from Canada.
RETURNS, CANCELLATIONS
& EXCHANGE POLICY
All sales are considered final by Jim's Jigs & Tackle unless the customer contacts us within 7 days upon receipt of order with a clear claim to the product being defective or incorrect from what they ordered (incorrect item, wrong colour, etc).
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In all cases an exchange will be issued before a refund.
Please contact us BEFORE you attempt to return any items to confirm that your returned item will be accepted and a refund will be authorized. Failure to contact us will result in no refund or exchange.
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